Create and set up the organization
Create an organization, change its name and time zone, and switch from one organization to another.
Your first organization
Your first organization is created during sign-up, at the Your organization step: you enter its name, the name of your main site, your country and your time zone, then choose a plan. A paid plan continues to payment. For details on sign-up, see Getting started.
You automatically become the organization’s owner, that is, its main user.
One organization per account
A standard Pixlova account manages a single organization. If you open the creation page while your account already manages one, the app shows “One organization per account”.
To manage the screens of several businesses (for example if you are an installer or a reseller), contact Pixlova: an integrator account will be opened for you. It lets you create and manage several organizations from the same account.
Being a member of several organizations
This limit applies to organizations you create. You can still join other organizations by invitation: they are then added to your account.
Create a new organization (integrator account)
- Click your account icon, at the top right.
- Choose New organization.
- Fill in the Create an organization form:
- Organization name;
- Main site name: where your screens are (shop, branch, reception…). If you leave it empty, the site is called “Main site”;
- Country (ISO code, e.g. FR): the two-letter country code;
- Time zone: used by default for site scheduling.
- Click Create organization.
The new organization starts on the free plan: one site, one active screen and one user. You become its main user and the app takes you straight to it.
If an organization already has this name, the app asks you to choose another one.
Switch from one organization to another
When your account has access to several organizations, they are listed in your account menu:
- Click your account icon, at the top right.
- Click the name of the organization to open.
The app goes back to that organization’s home page. The sites, screens, content and members shown are always those of the open organization.
Change the organization settings
The Organization settings tab is reserved for the owner and administrators.
- Click Settings at the bottom of the side menu, then the Organization tab.
- In the Details block, change as needed:
- Organization name;
- Default time zone: applied to sites and screens that have none.
- Click Save. The “Saved.” message confirms the change.
The same block shows your customer number and your country. Give this number to Pixlova support when you contact them. The country cannot be changed from this page.
Time zone
The time zone is chosen from a list: the most common time zones come first (Paris, Brussels, Luxembourg, Zurich, Monaco, Toronto and the French overseas time zones), followed by all the others, grouped by region. A site can have its own time zone: see Sites.
Plan and main user
Next to it, the Plan block shows the name of your plan and what it allows in terms of sites:
- “One site; users have organization-wide access.”;
- or a number of sites, or even “Unlimited sites”, with users assigned per site.
The See subscription link opens the Subscription tab (see Plans and billing).
The Main user block shows the name and address of the organization’s owner or owners.